Privacy Policy

Effective Date: 01/07/2025

At Lolonaa.com, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data.

1. Information We Collect
We collect the following information when you place an order or contact us:

  • Name

  • Mobile number

  • Delivery address

  • Email (if provided)

  • Any additional order details or notes

We do not collect or store any payment or card information since we operate with 100% Cash on Delivery (COD).

2. How We Use Your Information
Your information is used only for:

  • Processing and delivering your order

  • Contacting you for order confirmation or delivery issues

  • Customer support or return-related communication

  • Improving our service based on feedback or queries

3. Information Sharing
We do not sell or share your personal data with third parties for marketing purposes.

Your information may be shared only with:

  • Courier or delivery companies to fulfill your order

  • Our customer service team for support

4. Data Security
We take reasonable steps to protect your personal information. Access is limited to authorized personnel only. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Website Usage
Lolonaa.com may use cookies to improve your browsing experience, track website performance, and analyze visitor activity.

You can control cookie settings through your browser preferences.

6. Your Consent
By using our website and providing your information, you consent to the collection and use of your data as described in this policy.

7. Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.

8. Contact Us
If you have any questions about this policy or how your information is used, please contact us:

Hotline / WhatsApp: 01828-992299
Website: www.lolonaa.com